Do you suffer from the Operations Manual headaches? Would you like to turn that around so the Operations Manual actually helps your franchise to grow and increases communication with your franchisees?
Many of the franchisors we work with talk about the challenges
of maintaining the operations manual. It's a challenge
for franchisees to know what is the latest version and
to keep the paper copies updated. This means often they
are working from older parts of the manual and are not
actually compliant with the brand stardards and current
processes.
For franchisors, it's hard to know which parts the franchisee
has read and is using on a daily basis and to ensure that
the franchisee has the latest version of the entire manual.
This leads to a breakdown in brand consistency as well
as to frustration from the franchisees and major challenges
for the franchisor in tracking and ensuring accountability.
We solve this problem by providing our customers with
a solution that allows them to keep their operations manual
online as a living document.
Would you like to have your franchisees able to log in
any time and read only the latest version?
Do you want them to be automatically notified every time
you update it, and reminded if there are parts they haven't
read?
Do you want to know which franchisees are up to date
on reading which parts of the manual?
Would you like a way for your franchisees to post questions,
comments and feedback on different parts of the manual
in a way that you can manage?
If the Operations Manual headaches are costing your franchise
money and making it harder for you to grow, and you would like to learn more about how you can turn that around so the Operations Manual is an effective tool for franchise growth, contact us for a free analysis session. You'll get at least one or two tips that you can implement immediately. |